Heat Pump Repair in Cedar Park, TX

Yes — the $95 diagnostic fee is typically waived when you approve the repair during the same visit. If parts need to be ordered or the repair requires a return trip, we’ll explain the options up front.

Quick checks that can save time:

• Confirm the thermostat is set to HEAT or COOL (not OFF) and the setpoint is far enough from room temperature.
• Check the filter (a clogged filter can cause shutdowns, weak airflow, or icing).
• Look for a tripped breaker or a switched-off outdoor disconnect.
• Make sure the outdoor unit has airflow (no heavy debris blocking the coil).

If it still won’t run, or it’s running but not heating/cooling, book a diagnostic — heat pumps have specific controls (staging, defrost, reversing valve) that require proper testing.

Yes. We service most major heat pump brands commonly found in Cedar Park homes — including Trane, Carrier, Lennox, Rheem, Goodman, Bryant, Amana, and more.

AUX heat can be normal during colder mornings or during defrost, but if it runs nonstop it usually means the heat pump can’t keep up. Common causes include airflow problems, thermostat staging settings, defrost issues, or an outdoor unit fault.

We’ll test heating output, staging logic, and outdoor unit performance to confirm what’s normal vs. what needs repair.

Light frost on the outdoor unit can be normal in heating mode. Heat pumps also enter defrost occasionally — you may see steam or hear a whoosh as the system shifts temporarily.

Heavy ice buildup, frequent defrost cycling, or poor heating usually indicates a problem (sensor/board issue, airflow restriction, or refrigerant-related condition). We can confirm it quickly during diagnostics.

Yes. If low refrigerant is suspected, we don’t “just top it off.” We diagnose the system, look for leak indicators, and explain your options (leak search, repair, and recharge) based on the condition of your heat pump.

We do offer priority / after-hours appointments when available. Emergency pricing depends on call time, travel, and the complexity of the issue — we’ll always tell you the policy and any additional fees before dispatch.

Replacement makes sense when repairs are frequent, major components are failing (compressor/coil), or efficiency and comfort are consistently poor. If the heat pump is older and uses expensive-to-service refrigerant, replacement may also be the better long-term value.

We can give an honest recommendation after diagnostics — repair only when it’s truly the best option.

Text “HEAT PUMP” + your ZIP code (we serve 78660 · 78664 · 78691) and a short symptom: “not heating,” “not cooling,” “AUX heat,” “icing up,” “won’t switch modes,” or “won’t turn on.”

If you can, add a photo of the thermostat screen and the outdoor unit nameplate — it helps us prepare parts and tools.

• Full system diagnostics (thermostat signals, airflow, electrical, outdoor/indoor operation)
• Clear options with upfront pricing before any repair work starts
• Professional repair + post-repair performance verification (heating and cooling)
• Clean workmanship and quick guidance to prevent repeat issues

Heat pump repair is a type of HVAC repair. HVAC is the bigger category — it includes heat pumps, furnaces, air conditioners, controls, and airflow components. If your home uses a heat pump, a “no heat” or “no cooling” call is typically a heat pump diagnosis first.

The fastest way is to book online (it reserves the next available slot) or text us your ZIP + symptom.

Book your heat pump diagnostic here.